Information and Advice Volunteer

Can you give information and advice clearly and simply? If so, Age UK are currently recruiting volunteers.
The purpose of the role is to provide basic Information and advice on housing and welfare benefits and assist with form filling via face-to-face, or on the telephone. Local knowledge and experience of providing information and advice is very beneficial.

Desirable skills include:
-Referring and signposting clients to additional sources of help,
-Being able to deal with members of the public and professionals in a courteous and professional
manner is essential, with good communication skills, both verbal and written
-Experience of working with older people.

About Age UK Kensington & Chelsea

Independence, dignity and choice are the fundamental rights of all people. Age UK help older people in the borough to maintain and enhance these rights by providing a variety of specific services.Social visits from a volunteer, help with practical assistance in the home or garden, or escorting outside the home are staple services, but there is always a variety of other projects and services underway.Age UK Kensington & Chelsea are a highly respected organization and have won various awards for their work.

Times you can volunteer

Monday: Mornings, Afternoons

Tuesday: Mornings, Afternoons

Wednesday: Mornings, Afternoons

Thursday: Mornings, Afternoons

Friday: Mornings, Afternoons