Jenny’s Story

I was stuck at home due to mobility issues and needed to get out and meet people. I also enjoy talking to and helping people, so decided to volunteer.

I volunteer with the Dalgarno Trust as a receptionist on Thursdays and Fridays, welcoming visitors to the centre, answering the telephone, ensuring visitors sign in  and out, taking messages and passing on  information to relevant staff members , and  general admin work. I am the first person visitors meet, and it’s important that they are made to feel welcome. I always greet everyone with a smile and try to be helpful.

The best thing about the Dalgarno Trust is the staff. They make me happy to be here and I feel useful. They always greet me and really want to know about me as a person. I really feel loved. I am always included in activities, especially if it is something fun. I truly feel like I am doing something worthwhile.

The best thing about volunteering is feeling the love from the people I help. Being there is the highlight of my week, and being on reception makes me 100% happy. Smiling at people is really important, as you never know what type of day they have had. Especially on food bank day. I meet a lot of vulnerable people, so I always make the effort to remember their names and take an interest in them. That’s really important to me.

I think it’s good for people to try volun­teering, because you will never know your potential until you have tried to broaden your horizons

Want to find amazing volunteering roles? Check out our latest opportunities.